1.1 We are committed to safeguarding the privacy of our software platform and mobile application users; in this policy we explain how we will treat your personal information.
2.1 We may collect, store and use in accordance with Section 3 of this policy the following kinds of personal information:
3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2 We may use your personal information to:
3.3 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing other than the direct transfer of information to and from the Employer and Employee.
4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2 We may disclose your personal information to any of each of our subsidiary companies, our ultimate holding company, and all its subsidiaries (each a “Group Member”) insofar as reasonably necessary for the purposes set out in this policy.
4.3 We may disclose your personal information to the extent that we are require to do so by law in the following circumstances:
4.4 Except as provided in this policy, we will not provide your personal information to third parties.
5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 Without prejudice to Section 6.2, we will delete personal user details such as personal data, usage history and messages within 24 hours of a user closing his or her account.
6.5 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data to the extent that we are required to do so by law in the following circumstances:
7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.2 We will store all the personal information you provide on our secure (password-protected) servers.
7.3 All electronic financial transactions entered into through our website and application will be protected by encryption technology.
7.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.5 You are responsible for keeping the password you use for accessing our website and applications confidential; we will not ask you for your password (except when you log in to our website and/or applications) and your password will remain invisible to us.
7.6 International Collaborative for Best Care for the Dying Person will report incidents to the ICO and all Contractors within 48 hours of detection of the incident.
8.1 We may update this policy from time to time by publishing a new version on our website.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
8.3 We may notify you of changes to this policy by email.
9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
9.2 We may withhold personal information that you request to the extent permitted by law.
9.3 You may instruct us at any time not to use in accordance with section 3 of his policy your personal information for marketing purposes.
9.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
10.1 Our website includes hyperlinks to, and details of, third party websites.
10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
12.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
12.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
12.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
12.5 We use both session and persistent cookies on our website.
12.6 The purposes of the cookies that we use on our website are so that they can be analysed to create improvements in our upcoming versions of the software platform and mobile application.
12.7 Most browsers allow you to refuse to accept cookies; for example:
12.8 Blocking all cookies will have a negative impact upon the usability of many websites. With International Collaborative for Best Care for the Dying Person it will have an adverse effect on the quality of the data we collate from our users. This data would normally be analysed to create improvements in our upcoming versions of the software platform and mobile application.
13.1 This website is www.bestcareforthedying.org
13.2 You can contact us via: